Specialist Terms
Last updated: Oct 11, 2026
These Specialist Terms apply in addition to the Terms of Use and Privacy Policy to anyone who creates or claims a listing, receives leads, buys credits or subscribes. If they conflict, these Specialist Terms win for specialist matters.
1. Your listing
- Listings are free. We review applications and may decline, edit or remove a listing.
- You confirm that your information is true, that you are authorised to list the business, and that you hold every licence, registration, certification and insurance your work requires (for example an RBQ contractor licence, an admission to the Barreau du Québec or the Chambre des notaires, or a membership of another professional order). You are solely responsible for complying with the law and with your profession's advertising and solicitation rules.
- Listings may be public. You can edit your profile from your account and remove the listing at any time.
- If a listing was created from public information and you did not request it, you can claim it, correct it or have it removed.
2. Leads
- When a client's brief matches your listing, we email you a private link. You see the brief for free. The client's name, email and phone stay hidden until you unlock the lead.
- A brief may be sent to several specialists for the same role. We do not promise exclusivity, that the client will answer, or that you will win the work.
- You may use a client's contact details only to respond to that project. Do not add them to marketing lists, resell, share or publish them. Follow applicable law for calls, texts and email (for example Canada's anti-spam law, CASL, and the National Do Not Call List rules).
- Be honest and professional when you contact clients.
3. Lead credits
Credits are prepaid units used to unlock leads. The cost of unlocking depends on the line of business:
- 1 credit: Media & Production, Food & Hospitality, Health & Wellness, Learning & Coaching, Craft & Making
- 2 credits: Money & Tax, Software & Web, Brand & Growth, Trade & Logistics
- 3 credits: Law & Compliance, Space & Property, Design & Build
Add 1 credit when the client wants to start as soon as possible. The cost is shown on the lead page before you unlock, and you confirm it by pressing "Unlock".
Credit packs available today:
- Starter: 5 credits for $30
- Studio: 20 credits for $99
- Agency: 60 credits for $249
- New approved listings receive 2 free welcome credits.
- Credits have no cash value, cannot be transferred or exchanged for money, and do not expire while your account is in good standing. We may adjust prices and pack sizes for future purchases; credits already bought are not affected.
- Unlocking is final once the contact details are shown.
4. Payments
Payments are processed by Stripe. Prices are in Canadian dollars and taxes (GST and QST) are extra: they are added at checkout. You authorise us and Stripe to charge the payment method you provide. Do not file a chargeback for a purchase you used without first contacting us; we will work with you in good faith. We may suspend an account that has an unresolved chargeback.
5. Pro membership (subscription)
- Price and renewal. Pro costs $49 per month and renews automatically every month until you cancel. We charge the card you used at checkout on each renewal date.
- What you get. Premium placement (suggested earlier in client crews and listed earlier in search) and 12 lead credits added each billing period. Placement is not a guarantee of leads or results.
- Partner directories. On request, we also list your public profile in directories we operate. Each request is reviewed, a listing is not guaranteed, and we may remove it if your membership ends or if it breaks our policies. We share only public profile details (name, business, line, specialties, areas, website and description), never your email, phone or credits.
- Taxes. The price above is before GST and QST.
- Cancel any time. Use "Update card or cancel" on your account page (Stripe's billing portal) or email us. Cancelling stops the next renewal. You keep Pro until the end of the period you already paid for.
- No partial-month refunds for the period already started, except where the law requires or under the Billing and Refund Policy.
- Changes. We will give at least 30 days' notice by email before a price increase takes effect; you can cancel before it does.
- Failed payments. If a renewal fails, Pro ends after a short grace period and credits are not added for that period.
6. Reviews, verification and badges
We may add a "Verified" badge after checking a credential. We may remove it if we learn it is no longer accurate. See the Directory Disclaimer.
7. Conduct and removal
Follow the Acceptable Use Policy. If we suspend or remove a listing for breach, we may keep unused paid credits un-refunded, to the extent the law allows, and we will refund any unused subscription amount only where required.
8. Independent relationship
You are an independent business. Nothing here creates employment, partnership, agency or franchise. Your agreements with clients are yours alone; we are not responsible for your work, quotes, contracts, payment disputes or the outcome of any project.
9. Indemnity and liability
Section 12 and 13 of the Terms of Use (limits of liability and indemnity) apply to these Specialist Terms.
10. Contact
Metrosolus (operating quebec.agency)
quebec.agency, [YOUR POSTAL ADDRESS], Québec, Canada
Email: contact@quebec.agency or use the contact form.